Hotel Review: W, Santiago Chile

A new addition to the blog – quick hotel reviews. First up, W Santiago. May be an unfairly positive review, given it was an oasis in the desert of two months in hostels.

Pros: Affordable luxury (rates around $220 when I stayed on points), fantastic roof bar, lux linens, balconies on some rooms, affordable and delicious room service, great gym with classes, Starwood chain so SPG points

Cons: Party crowd if you want serenity, location if you are a tourist

Who should stay: Partiers for a night, business people working in the area, SPG members with free nights

Location: Isidora Goyenechea 3000, Las Condes, Región Metropolitana, Chile; Google Maps

Book: W, Santiago

The W Santiago is located in the fashionable Isidora business district. While an ideal location if in town to work at one of the gleaming skyscrapers nearby, for tourists, it is far from the action. There is a close by metro stop, and Ubers are inexpensive, so if you are looking for a way to use Starwood points while on vacation, it is tolerable but not ideal. For Uber, make sure to go out the business entrance and hail from the main road, Ubers could never find the hotel entrance.

Like most W’s, the hotel is hip, a bit dated, and draws a party crowd. It seemed like a mix of business travelers and American skiers transiting to local slopes when I was there. The room was large. The first time I stayed, I was upgraded to a high-floor “Cool Corner” and the second time, I had a massive balcony.

Room service quality is above average, quick, and inexpensive (for room service). I ended up having a few meals in the room while sleeping in, enjoying real wifi and a comfortable bed. This was seven weeks into South America and hostel stays – I was in heaven.

Hotel guests get access to a local gym located in the building, much better than your average small hotel gym. I attended a morning yoga class in Spanish. There was also spin, many other classes, and high end equipment.

The roof top pool and bar are the hotel’s main highlight. Even if not staying at the hotel, make sure to stop by for sunset.

Primary (only) complaint – my first night there I was kept awake all night by noise next door. In my sleepy state, I thought it was from the club (called downstairs at 3 a.m. and they said club was about to close) and didn’t realize until 6 a.m. it was actually coming from just next door. When I mentioned it at checkout, there was no attempt to remedy the issue – odd for Starwood given I’m Starwood Gold and was returning to the hotel the next weekend. I presume this can be an issue often there, and saw other tales like this online when booking the hotel.



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